Returns & Exchanges

S Jin Art hopes you will be satisfied with your purchase. In general terms, we have a no returns policy on original artworks, unless the work has been damaged in transit. In this case please refer to our shipping and delivery information.

Claims for damage must be made within 3-days of receipt of goods. Damaged product and packaging must be retained in case of inspection by our carriers. Claims of non-delivery must be made within 28-days of despatch.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

Purchases for business are excluded from the 30-day return policy, no such goods will be accepted for return unless faulty or damaged.

Refund of 'returned Products' lost in transit will not be considered unless proof of posting is supplied.